Transforming Retail Banking To Meet Evolving Customer Needs
Webinar
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With inflation reaching a 30-year high, interest rates peaking and a recession all impacting consumer finances, banks are under increased pressure to provide a helping hand to their customers.
Are banks’ mobile apps and online banking platforms doing enough to help customers manage their money? What more would consumers like their banking apps to provide? How would customers in financial difficulty prefer to liaise with their bank? These are all questions we will be discussing on our interactive webinar where we will also highlight the latest findings from GFT’s Banking Disruption Index.
Speaker:
Richard Kalas is a Client Solutions Director at GFT, helping its retail banking clients address their strategic and operational challenges in the new digital economy with truly innovative solutions and services. Before GFT, Richard was a Solutions Architect with Meniga, having held similar roles at Ubiquem and Temenos, leading solutions for organisations such as Metrobank, JPMC, UBS and The Bank of England.
Speaker(s):
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Richard Kalas
Client Solutions Director
GFT
Chairman:
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Professor Michael Mainelli
Chairman
Z/Yen Group